Items ordered and paid for will ship within 1–2 business days, unless otherwise noted in the description of the product. We primarily ship through Parcellah. After leaving our facility, Parcellah typically delivers in 2–5 business days. You will receive an email notification from us that contains tracking information once your order has been shipped.
If Customs charges occur please note that you, the buyer, are 100% responsible for the fees. We, the seller, are not responsible for customs charges. Please note that International orders can take up to 4 weeks (normally within 2-3 business days as we are using Express Shipping by DHL / UPS) to arrive after they are shipped since all orders must pass through customs and the time frame that this takes is totally out of our hands.
If you have any problems with your order (not received), PLEASE contact us so that we can make it right. We truly want to please our customers and will always try our hardest to resolve any situations that come up.
Please do not hesitate to reach out to us at firstname.lastname@example.org at any time.
We offer secure online ordering and accept Visa®, MasterCard®, American Express®, Discover®, and PayPal®
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